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Terms & Conditions

We consider it a privilege that you have chosen us for your a Couture Consultation. We strongly believe that an informed couture customer is a thrilled customer and that your clear understanding of our Couture Consultation Policy helps us serve you to our upmost ability. Scheduling and Cancellation Policy Our couture consultation deposit is $500. Non-emergency cancellations/reschedules require a 24-hour notice. Cancellations with less than 24 hours’ notice will result in a charge of $150.00.* No-shows will result in a charge of $250.00.* To cancel/reschedule an appointment, please contact the Rubin Singer Atelier at 212-226-5880 . If it is after hours, please leave a message. *Please do not cancel or reschedule via email or DM on Instagram or FB*. The consultation fee will be deducted from the Couture clothing creation made just for you!. A detailed pricing quote/invoice for the garment will be provided after your private Rubin Singer couture consultation . The quoted price will include all garment creation, & fittings. For Couture orders under a 6-week delivery, there is a rush of 20% * If the cancellation policy is violated, the penalty fee cannot be refunded or applied towards future appointments. These Terms of Services (“Terms”) constitute the entire understanding and agreement between the Client (“the Client”) and Brandmakers, Inc. and its affiliates (“Rubin Singer Atelier”) relating to the purchase of an in-person NYC couture session (the “Services”) and supersedes and replaces any and all prior agreements, whether written or oral, that may exist between them with respect thereto. Consultations -The Rubin Singer team will reach out to the find an appointment time that best suits the Client’s needs. The client will receive appointment reminders via email/text 36 hours and 24 hours before the appointment. Due to the nature of the business--- no show or late cancelations (under 24 hours) will result in a non-refundable $150 fee, which will be deducted from the $500.00 reservation deposit. Invoicing and Deposits —At the time of the consultation, when the design, silhouette, and fabric is selected/agreed upon, the $500.00 consultation deposit will be applied to the cost of the couture piece. The full amount of the item is due upon receipt of the invoice to begin the garment/project. Gowns & Bridal- In addition to the consultation terms stated above . Estimates are only valid for 1 week -- after the allotted time the client will have to be refit and book another consultation appointment. Clients who decide to pick-up their dresses earlier or cancel alterations (if possible) will not be able to recover the deposit, and agree to accept their dresses in their unfinished state. If the consultation/fitting is performed more than 3 months before their event/ wedding the client does so at their own understanding that Rubin Singer/Brandmakers, Inc does not take responsibility for fit issues due to changes in measurements after the final fitting. Additional alterations and fittings will be billed at an additional cost. Service Complete, Pick-up or Shipping -- The client agrees to a completion date at the time of consultation. The 'service complete' appointment is scheduled at the time of consultation. Client is restricted from rescheduling said appointment to an earlier date unless approved by Rubin Singer/Brandmakers. If Client does not pick up garment at the scheduled time-- Rubin Singer/Brandmakers holds the right to charge any remaining remaining balance and prepare the garment(s) for shipping. Rush Fees apply to any services complete under the stated turnaround times: 6 weeks for Gowns & Party 12 Weeks for Bridal Gowns 4 weeks for Ready to Wear Reminder: Please bring your chosen footwear for hems and any shapewear, undergarments, belts, etc. that would affect fit on your garment(s).

Terms & Conditions

First View Membership Terms
Upon joining as a First View Vault Member, your membership will continue until cancelled by you. There is no minimum purchase required, and you will be billed every month, $12 for First View Vault membership and $49.95 for Platinum level. Your billing cycle will be based on the date you join, and you may cancel or downgrade your subscription at any time by simply logging into your account and under Account Info, click on “First View Vault Membership” and then click “cancel First View membership,” or “downgrade to First View ” and your recurring monthly charges will be cancelled or reduced accordingly. If you cancel, you will continue to receive your First View Vault benefits until the end of the most recent billing cycle. For example, if your membership started on the 15th of the month and you cancel, you will continue to receive benefits until the 15th of the following month. If you downgrade, your new membership will begin in the next billing cycle. You may also cancel or reach out to speak to one of our experts toll free at (212) 226-5880, 9am–6pm EST, Mon–Fri. Or contact us by email: firstview@rubinsinger.com * Customers will pay the standard rate for ground shipping and receive an upgrade to 2-day shipping at no additional charge.

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Privacy Policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.rubinsinger.com.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identif For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, Paypal info, etc), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https:// www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Also, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/ understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Also, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at orders@rubinsinger.com or by mail using the details provided below:

[LINK TO CONTACT US PAGE FOR EMAIL FORM]

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